Support

• Initial consultation with customer to determine requirements
• Description of possible and recommended features
• Hardware installation assistance
  • Digium Cards
  • Channel banks
  • SIP phones/clients
    • Cisco 79xx
    • Cisco ATA-186
    • Grandstream
    • SIPura
    • Pingtel
    • SNOM
    • Xten
• Development of dial plan methodology
• Integration of email/voicemail/pager forwarding
• Basic (non-exhaustive) security auditing on Asterisk platform
• Instruction and explanation to customer of all methods and techniques
• Extensive in-line documentation
• Integration with existing PBX (if possible)
• Consultation for choosing an IPCSP (long distance provider) and integration with same*
• Redundancy and failure threat mitigation consultation

cyLogistics will work with the customers on the setup, installation, and instructions on how to make Asterisk work in your environment. Our service staff has installed dozens of Asterisk platforms in enterprise, education, and service provider locations. No matter if you are simply trying to add features to an existing PBX or if you are starting from scratch, the cyLogistics consulting team can assist you in a successful implementation.



*Note: SIP and IAX is supported as the primary protocol for VoIP networking with Asterisk. While H323 is supported, it is not recommended.

Rates: The rates are per 1/2 hour.